SALES ENQUIRY
Have a question? The fastest way to contact us is via our Live Chat feature. Simply click on the blue and white "Live Chat" icon in the lower right of the screen and you will be connected to one of our agents instantly.
You can also reach us via email. For sales enquiries:
01257 754795
CUSTOMER SERVICE
Opening hours: 8am - 8pm
Need some help? For product support, issues or questions regarding your purchase the fastest way to contact us is via our Live Chat feature. Simply click on the blue and white "Live Chat" icon in the lower right of the screen and you will be connected to one of our agents instantly.
If you have a question about your delivery visit christmastreeworld.aftership.com to track your purchase.
If you need help with tree assembly, why not take a look at our troubleshooting videos? You can also download user instruction manuals from helpdesk.christmastreeworld.co.uk
For anything else:
Contact Us Today
The fastest way to contact us is by clicking on the blue and white "Live Chat" icon in the lower right of the screen
You can also reach us via email on the following addresses:
For sales enquiries:
[email protected]
For product support, issues or questions regarding your purchase:
[email protected]
If you are a journalist and want to make a media enquiry, please contact us via email: [email protected]
You can also reach us by telephone Monday to Friday on 01257 754 795
Please Note calls may be recorded for customer care and monitoring services
Sales calls will not be recorded
Christmas Tree World is an online-only business, however for business customer enquiries we can arrange appointments at our warehouse located at
Christmas Tree World Commercial Sales
Unit 3, Enfield Industrial Estate
Enfield Street
Pemberton
Wigan
WN5 8DB
Sales & Technical
Option 1
Place orders
Progress outstanding orders
Product enquiries (technical, availability & price)
Enquiries via our website
Customer Services
Option 2
Report a problem of any nature
Update contact details